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Licensing & compliance

We connect people with real, legal work — and we take the rules that protect you seriously. Here's exactly how we operate within Canadian employment law.

Licensing

Recruiters and temporary help agencies in Canada are regulated provincially under Employment Standards Acts. In Ontario, recruiters must hold a licence under the Employment Standards Act, 2000 — in force since 1 July 2024 — and similar rules apply in British Columbia (Employment Standards Act) and Quebec, where agencies are overseen by the CNESST.

  • We never charge jobseekers a fee to find or take up work — that's illegal in Canada.
  • Every placement is on a written, legal Canadian contract — no cash-in-hand.
  • We only work with employers who meet health, safety and pay obligations.

Canadian employment law we follow

Provincial minimum wages

Minimum wage is set province by province. From 1 October 2026 Ontario's general minimum wage is $17.95/hr; British Columbia is $18.25, Quebec $16.60 and Alberta $15.00. Federally regulated workers are covered by the Canada Labour Code.

Vacation & public holidays

Provincial employment standards set paid vacation entitlements — for example in Ontario, 2 weeks after 12 months and 3 weeks after 5 years — plus paid public (statutory) holidays, rest periods and limits on hours of work.

Employment standards legislation

Provincial Employment Standards Acts guarantee written terms from day one, pay statements, protection from unlawful deductions from wages, and notice of termination — with additional common-law notice rights on top.

Equal treatment for agency workers

Provincial ESAs protect temporary help agency workers — for example Ontario's ESA Part XVIII.1 — so that agency workers are paid no less than comparable directly-hired staff where the law requires.

Occupational health & safety

Provincial OH&S Acts require a safe workplace, risk assessment, training and personal protective equipment (PPE), with workers covered by the WSIB (Ontario), WorkSafeBC or the CNESST depending on the province.

Human rights legislation

The Canadian Human Rights Act and provincial Human Rights Codes prohibit discrimination on grounds including race, sex, age, disability, religion or belief, and the others.

Your rights at work

Whoever you work for through us, you are entitled to:

  • A written contract setting out your pay, hours and role.
  • At least the provincial minimum wage, paid on time, with a pay statement.
  • Paid vacation and public-holiday entitlements.
  • Rest breaks and limits on how long you can be asked to work.
  • A safe workplace, proper training and free safety equipment.
  • Freedom from discrimination, harassment and unlawful deductions.
  • Correct handling of your SIN and payroll deductions (income tax, CPP, EI).

Privacy & PIPEDA

We handle your personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA), with provincial laws applying where relevant — Quebec's Law 25 and the BC and Alberta Personal Information Protection Acts (PIPA) — overseen by the Office of the Privacy Commissioner of Canada.

  • We collect your details only to process your job application.
  • We never sell your data or share it beyond the employer you apply to.
  • You can ask us to access, correct or erase your data at any time.
  • Health information is collected solely for on-site safety, with your consent.

Think something isn't right?

If an employer breaches any of the above, tell us — we investigate every report.

Report an employer